Abstract: American businesses spent upwards of $88 billion on training in 2018, yet only 37% of the delivered training is considered effective. Effective learning is “training results that drive strategic goals.” To achieve a state of effective learning, organizations are investing a lot of money in technology, to reach an employee anywhere, at any time. Formal, in-person training is a thriving business, with around 63% being delivered off-site. But these considerable training efforts provide meager results, due to the training aspects that are ignored in the rush to deliver a product that is ‘good enough,’ that is, within resource constraints.

At Indev, we believe knowledge retention should be the primary metric for a training program; we want people to learn! How do people learn? In small manageable chunks, that are clearly relevant to their skillset, job, and interests. Microlearning is the most effective training technique to achieve this state. It doesn’t require a formal setting and takes advantage of current and emerging technology.

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Abstract: Federal customers are looking to modernize their application portfolio, move away from legacy technology, connect business processes and data end-to-end, and transition to a digital enterprise to achieve long-term strategic goals. Indev offers comprehensive, differentiated solutions and services that federal agencies can utilize in any stage of their digital transformation journey to create, modernize, and extend line of business applications. We help you realize benefits from cloud-based SaaS platforms like Microsoft Business Applications in a fast, manageable and cost-effective way. We bring expertise and experience from large-scale enterprise deployment of MS Dynamics for the federal sector and combine it with agility and productivity of small teams with multi-disciplinary skills during implementation. Through this white paper, we share our experiences, insights, solutions, and frameworks that will accelerate an agency’s digital transformation journey, while simultaneously modernizing applications.

To access the complete white paper, please email us at info@indev.com

Abstract: This White Paper provides a background and a technical approach for organizing investment portfolios to align the methodologies, strategies and tools required to manage the cost, quality and value of their IT services. The Technology Business Management (TBM) framework is an opportunity to leverage IT as a business-oriented value laden service. It is critical that CIOs understand how to implement a successful TBM framework that adds value within their organization. This not just a change in the management of IT spending but a complete shift in mindset that allows for improved decision-making outside of the traditional business versus IT silos that are so prevalent in most organizations, including federal agencies. As CIOs are responsible for providing the workforce with the key tools, applications, and systems that drive mission success and have the best understanding of the technical requirements of their organization, TBM allows them to show the cost effectiveness of technology solutions through a business and customer value perspective. It is necessary to have a thorough understanding and expertise to incorporate TBM methods into ongoing IT operations. Stakeholders within IT, Finance, and the business need to work together to help realize models that support the implementation of TBM. Successful cost management supports digital transformation initiatives and presents opportunities for application rationalization. Aligning IT portfolios to the TBM framework allow IT organizations to reap the benefits of Optimization, Rationalization, and Transformation. This white paper presents our approach to TBM and how best to leverage the framework and its benefits within your organization as well as how to ensure compliance with OMB and other federal mandates. The Indev approach to TBM for government translates the practices and processes established in industry and implements them in a phased approach to not impede the Federal IT budget cycle while aligning the operational, IT and financial views.

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Abstract: This white paper provides a background on Blockchain, or Distributed Ledger Technology (DLT) and its potential use in transforming how government agencies fulfill their obligations and provide services to citizens and taxpayers. Blockchain technologies have the potential to create a new era of trust between government and citizens, enabling the security and transparency needed in today’s fast-paced, ever-changing environment. Many of the services provided by government have not undergone significant changes in their business processes for decades and some since their creation. Blockchain can transform old business models, increasing efficiency while drastically decreasing the need for intermediaries and repetitive, time and labor-consuming work. Additionally, the technical innovations can democratize services, opening them up to a larger portion of the population while ensuring the level of security demanded.

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Abstract: Organizations are rapidly realizing the value that data can provide from enhanced insights to greater operational efficiency to new business applications and solutions and even the enablement of advanced and emerging technologies. Federal agencies are no exception and in fact have vast amounts of data that is often disparate, unstructured, and difficult to access or effectively leverage. Data analytics and visualization can help transform data into business value, greater decision-making, and mission delivery. Proper data analysis can lead to process improvements, provide additional insight into core missions, provide cost savings, and increase data quality. This white paper will explore an effective approach to tackling data analytics and visualization in the federal government and how the process and strategy are equally as important as the underlying technologies. It is often not enough to simply place a dashboard on top of existing data; understanding the mission and goals of the organization and aligning those to your data analytics and visualization approach is vitally important. Without this alignment and following a process that enables that alignment, these efforts may not produce the desired value and insights. Data analytics and visualization has become essential part of all federal agencies with far reaching benefits across all aspects of an organization. Indev has the experience to provide organizations with the necessary strategy, approach, and tools to enhance the value delivered to the agency.

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Abstract: This white paper addresses the challenges of training today’s millennial generation workforce. Training the workforce of tomorrow is becoming increasingly more challenging as more complex technical skills are needed in the government and private sector workplace. The new hyper-connected workforce has instant access to information and technology like never before, core memorization skills of students is diminishing with technology and information overload. Training methods have evolved over the last couple decades and will continue to evolve with the millennial generation of learners demanding more impactful training. This paper cites experience gained by Indev in Air Traffic Controller Training in some of the Federal Aviation Administration (FAA’s) busiest Air Traffic Control facilities. This paper also discusses our innovative approach to training, with a focus on and retention and memory skills for high impact and consequent jobs like Air Traffic Control while prioritizing the unique needs of delivery to diverse customer bases in government. This paper applies to many diverse government agency jobs and training requirements, especially in high consequence job categories.

To access the complete white paper, please email us at info@indev.com